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A beautifully scented, botanical-based liquid hand soap featuring calming lavender and uplifting rosemary essential oils in an amber glass bottle—delivers clean, soft hands without harsh detergents.
Why You’ll Love It
Aromatic blend of rosemary + lavender essential oils provides a spa-like aroma that’s both refreshing and soothing.
Gentle cleansing with coconut-based surfactants so your hands feel clean and renewed—not stripped.
ECOCERT COSMOS certified and packaged in an recyclable amber glass bottle, supporting your eco-friendly lifestyle.
Ideal for everyday use in kitchens, bathrooms, or guest sinks—luxury feel, responsible format.
Hero Ingredients & Benefits
Lavender Essential Oil – soft floral note, calming mind and skin.
Pump 1–2 doses of Touchy Feely Hand Soap into wet hands. Lather for 20–30 seconds, covering front/back of hands and between fingers. Rinse thoroughly and pat hands dry. For best results, follow with a lotion.
Size
250 ml / 8 fl oz
Aromatic Profile
Lavender and rosemary
Packaging
Glass bottle with pump.
pH
7
Shipping & Return Policy
Canadian Orders
Free shipping on orders $100 or more within Canada.
Flat-rate shipping of $12 on orders under $100.
Free local pickup is available at our Kitchener HQ.
Orders ship within 1–3 business days (Monday to Thursday).
Orders local to Kitchener, Waterloo, Cambridge, and Guelph generally ship within 1 business day.
Delivery usually takes 2–6 business days after shipment.
Orders are shipped via UPS or Canada Post. Local orders may be delivered by Crown Courier.
PO Box orders are shipped via Canada Post. Please include a phone number with PO Box addresses.
U.S. Orders
Shipping fees are calculated at checkout based on your order using FedEx International Connect Plus rates.
The shipping fee includes all applicable U.S. brokerage fees.
Products currently available for shipment to the U.S. have been confirmed as duty-free. Shipping charges are calculated at checkout using FedEx International Connect Plus. Duties and import taxes are not collected at checkout.
Delivery usually takes 5–9 business days after shipment.
U.S. orders are shipped via FedEx International Connect Plus.
Shipping Rates
Destination
Order Total
Shipping Cost
Canada
$100+
Free
Canada
Under $100
$12
U.S.
All orders
Calculated at checkout
Local Pickup (Kitchener HQ)
—
Free
Electronic gift cards do not count toward the Canadian free-shipping threshold.
Order Processing & Tracking
Orders ship within 1–3 business days (Monday to Thursday).
You’ll receive an order confirmation email, followed by a tracking email when your order ships.
Choosing Local Pickup? We’ll email you when your order is ready for pickup at our Kitchener HQ.
Note: Seasonal carrier delays may occur, especially during peak periods.
Delivery
Estimated delivery times are:
Kitchener, Waterloo, Cambridge, and Guelph: Orders generally ship within 1 business day.
Canada: 2–6 business days after shipment.
United States: 5–9 business days after shipment.
Delivery times are estimates and may vary depending on the destination and carrier.
Carriers & PO Boxes
Canadian orders ship via Crown Courier, UPS, FedEx or Canada Post.
U.S. orders ship via FedEx International Connect Plus.
PO Boxes ship via Canada Post. Please include a phone number with PO Box addresses.
If delivery cannot be completed, the carrier may redirect the parcel to a secure location or post office.
Unclaimed parcels returned to us may be resent for a $12 shipping fee.
International Shipping
At this time, we only ship within Canada and the United States.
Damaged or Missing Items
If your order arrives damaged or something is missing:
Take a photo of the parcel and affected items. Please use care when handling broken glass.
We’ll review the issue and work with you to resolve it.
Returns & Refunds
Canadian Orders
You may return any item purchased within Canada within 30 days of purchase for a full refund.
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part, such as a missing or defective product.
To initiate a return, please email hello@cocoonapothecary.com before mailing any products. Returns sent without prior authorization may not be eligible for reimbursement or store credit.
Please include:
Your order number
The item(s) you would like to return
The reason for the return
Once your return has been received and processed by Cocoon Apothecary, we will inspect the condition of the item(s). If the condition of the item(s) matches the description provided to our Customer Service team, we will initiate a refund to your original payment method or provide store credit via email.
You can expect to receive your refund within one week of us receiving the return.
U.S. Orders
Due to the costs and logistics associated with international returns, we are unable to accept returns or provide refunds for orders shipped to the United States.
If you experience an issue with a U.S. order, such as receiving a missing, damaged, defective, or incorrect product, please contact hello@cocoonapothecary.com and we will be happy to assist you.
Order Changes & Cancellations
Orders may be cancelled or modified before they are shipped. Once an order has shipped, it cannot be cancelled or modified.
If you need to make a change to your order, please contact us as soon as possible at hello@cocoonapothecary.com.
Fraud Prevention
If an order appears suspicious, we may place it on hold and contact you for additional information. If we do not hear back within 2 business days, the order may be cancelled.
Contact Us
Questions or concerns? We’re here to help: 📧 hello@cocoonapothecary.com 📞 (800) 920-0754 📍 72 St. Leger St. Unit 2B, Kitchener, ON 🕘 Mon–Fri 9–5 | Sat 10–4
Bottle Return
At Cocoon Apothecary, we are deeply committed to reducing waste and promoting sustainability. Our Bottle Return Program is designed to give our packaging a second life, minimize environmental impact, and reward you for participating in this eco-friendly initiative. By returning your empty bottles, you help us create a circular system that reduces waste and keeps materials in use for as long as possible.
How the Program Works
1. Return & Earn: For every bottle you return, you’ll receive a $0.75 credit towards your next Cocoon purchase. It’s our way of saying thank you for helping us reduce waste.
2. Where to Return: - In-Store: Bring your empty bottles to our HQ store or spa in Kitchener, Ontario. - Retail Partners: You can also return bottles to our retail partners:
Eco Den (Mount Forest) Holistic Nutrition (Waterloo) Truth Beauty (Waterloo)
3. Shipping Returns: If you’re not local but in Canada, we offer a convenient shipping option. Email us at hello@cocoonapothecary.com to request a shipping label. To reduce our carbon footprint, we ask that you collect a minimum of 10 bottles before sending them back.
What We Do with Returned Bottles
Reuse and Recycle: Bottles that can be cleaned and sterilized are reused, while any packaging that cannot be reused is sent to PACT, an organization that specializes in responsibly recycling cosmetic packaging.
Eco-Friendly Practices: We’re committed to ensuring that all returned packaging is processed in the most sustainable way possible, contributing to a circular economy and minimizing waste.
Why Participate
By participating in our Bottle Return Program, you’re actively contributing to a more sustainable future. Your efforts help us:
- Reduce Waste: Keeping packaging out of landfills and in circulation. - Lower Our Carbon Footprint: By reusing materials, we reduce the need for new resources and the environmental impact associated with production. - Support a Greener Planet: Together, we can make a difference by choosing eco-friendly practices.
Join the Movement
Be a part of our commitment to sustainability and take advantage of our Bottle Return Program. Let’s work together to reduce waste, promote recycling, and make skincare that’s as kind to the planet as it is to your skin.
Ready to Get Started?
Return your empty bottles today and receive credit towards your next purchase. For questions or to request a shipping label, contact us at hello@cocoonapothecary.com.
Lavender essential oil is one of the most versatile and widely used essential oils in the world, renowned for its calming and soothing properties. It has a long history of use in traditional medicine and aromatherapy, and is popularly used in a variety of personal care products, including skincare.
When it comes to skincare, lavender essential oil is known for its many benefits. Here are some of the ways it can benefit your skin:
Soothes skin irritations: Lavender essential oil has anti-inflammatory and antiseptic properties that can help soothe and heal skin irritations like rashes, bug bites, and minor burns. Applying lavender essential oil topically can help reduce redness, swelling, and pain associated with these types of skin irritations.
Calms acne-prone skin: Lavender essential oil has been shown to have antibacterial properties that can help prevent and treat acne. It also has anti-inflammatory properties that can help reduce redness and inflammation associated with acne.
Moisturizes dry skin: Lavender essential oil is a natural moisturizer that can help hydrate dry and flaky skin. It can help improve skin elasticity and reduce the appearance of fine lines and wrinkles.
Promotes wound healing: Lavender essential oil has been shown to promote wound healing by increasing collagen production and promoting the growth of new skin cells. This makes it useful in treating minor cuts and bruises, as well as more serious wounds.
Reduces the appearance of scars: Lavender essential oil can help reduce the appearance of scars by promoting the growth of new skin cells and reducing inflammation. This makes it useful in treating both old and new scars.
Overall, lavender essential oil is a natural and effective way to improve the health and appearance of your skin.
BOTANICAL NAME: Lavandula (from the Latin wordlavo meaning to wash-because of its use in soaps) angustifolia (narrow-leaved)
EXTRACTION: Steam distillation
DESCRIPTION: The lavender plant is a shrub that produces small, purple, fragrant flowers. It is a hardy perennial that is grown in several different climates and countries with the largest producer being France. This herb is steeped in human history, from ancient bathing rituals to traditional wedding bouquets symbolizing devotion and purity. Always used to perfume, to cleanse, and to heal, lavender was also added to smelling salts in Victorian times, and clutched by women in labour for strength and courage. The birth of modern day aromatherapy can be attributed to lavender. Chemist Rene-Maurice Gattefosse (1881-1950), who coined the term "aromatherapy", was in a terrible lab accident that left him with a severely burned arm. He successfully treated it with lavender oil and began a lifelong study of essential oils. Lavender oil contains linalool and linalyl acetate that combine to create soothing properties to calm redness and irritation. The aroma is a clean, herbal, floral.
Rosemary essential oil is a popular natural ingredient that has been used for centuries for its numerous health and skin care benefits. This essential oil is extracted from the leaves of the Rosmarinus officinalis plant, which is native to the Mediterranean region.
Rosemary essential oil is a rich source of antioxidants and has antimicrobial properties, making it an excellent natural ingredient for skin care. It is also known for its ability to improve circulation, which can lead to healthier-looking skin.
Here are some of the skin care benefits of rosemary essential oil:
Anti-aging benefits: Rosemary essential oil is rich in antioxidants, which can help to prevent the signs of aging such as wrinkles and fine lines. The antioxidants in rosemary essential oil can also help to protect the skin from damage caused by environmental stressors such as pollution and UV rays.
Acne-fighting properties: Rosemary essential oil has antimicrobial properties that can help to fight acne-causing bacteria. It also has anti-inflammatory properties, which can help to reduce redness and swelling associated with acne.
Moisturizing properties: Rosemary essential oil is rich in fatty acids and has emollient properties, which can help to moisturize and hydrate the skin. This makes it an excellent natural ingredient for dry and dehydrated skin.
Soothing properties: Rosemary essential oil has a calming effect on the skin and can help to reduce irritation and inflammation. This makes it an excellent natural ingredient for sensitive and reactive skin.
Improved circulation: Rosemary essential oil has a stimulating effect on the circulatory system, which can help to improve blood flow to the skin. This can help to improve skin tone and texture, and can also help to reduce the appearance of dark circles under the eyes.
BOTANICAL NAME: Rosmarinus (Latin name ros - dew and marinus - of the sea) officinalis
EXTRACTION: Steam distillation
DESCRIPTION: Rosemary, or Rosmarinus officinalis, is a perennial herb native to the Mediterranean and Asia. The plant itself is a small, hardy, evergreen shrub with fragrant green needles. It produces white, pink, purple, or blue flowers and is relatively hardy in cooler climates. Rosemary was sacred to ancient Egyptians, Romans and Greeks. Myths recount that Virgin Mary spread her blue cloak over a white-flowered rosemary bush, turning the flowers blue, giving this bush the name "Rose of Mary." Rosemary has a rich history and use in Folklore as well as traditional medicine. In the Middle Ages it became known as the love charm as brides, grooms and guests would wear a sprig of rosemary when attending wedding ceremonies. It was also said to improve memory, aid with paralyzation, and treat gout many hundreds of years ago. The essential oil is extracted by steam distilling the small, green leaves. The compound that is derived from this process contains a number of phytochemicals responsible for its therapeutic properties. The essential oil also contains camphor, a chemical compound delivering healing properties such as its ability to heal, soothe and treat many skin conditions. The oil is colourless or pale yellow and has a fresh and herbaceous scent.
We use the safest and most effective antioxidants, preservatives and emulsifiers to ensure our products nourish, soothe and protect your skin.
Coco Glucocide: A non-ionic surfactant used for foaming and cleansing. It is derived from coconut oil and fruit sugars and is created through a chemical reaction between glucose and coconut oil derived ingredients. Coco-glucoside is used to build viscosity and foaming capacity in soaps. It is very gentle and acts as a cleansing agent without drying out skin.
Citric Acid: Used as a pH adjuster derived from certain fruits or vegetables through fermentation.
Hyaluronic Acid: Apolysaccharide found naturally in skin that has the ability to bind large amounts of water to keep skin hydrated. We use a low-molecular hyaluronic acid created through fermentation that is able to penetrate the skin without causing irritation.
Propanediol: A colourless liquid glycol, naturally derived from corn. It functions as both a solvent and humectant.
Sodium Bicarbonate (Baking Soda): Derived from minerals that are refined into calcium carbonate then turned into baking soda. When combined with citric acid, baking soda creates a fizz that both softens the water and distributes the essential oils throughout.
ANTIOXIDANTS
Resveratrol: A source of polyphenol antioxidants derived from knotweed.
Rosemary Leaf Extract & Rosemary CO2: Extract from rosemary leaf that is very high in antioxidants. Keeps our products smelling and feeling as fresh as possible.
Vitamin E (tocopherol): A naturally occurring antioxidant.
EMULSIFIERS
An emulsifier is the ingredient that binds water to oil in order to create an emulsion, which is just a fancy term for cream or lotion. We chose the following ingredients because they are safe, do not separate, and do not leave a sheen on your skin after applying.
Cetearyl Alcohol: A fatty alcohol extracted from coconuts that is very different than denatured alcohol, which is known to dry out skin.
Sodium Cetearyl Sulfate: The sodium salt of sulfur extracted from coconut. Sulphur is an element that exists in all of nature. The term 'no sulfates' is way too broad a term and is based on a lot of misinformation.
Stearic Acid: A fatty acid extracted from plants that acts as a thickening agent and helps to prevent melting in warmer temperatures. Plant fats that are solid at room temperature, such as shea butter, cocoa butter, palm oil or coconut oil, contain high amounts of stearic acid.
Xanthan Gum: A natural food and cosmetic additive used as a binder, emulsion stabilizer and skin conditioning agent. It is a polysaccharide produced from simple sugars using fermentation. It is dried and processed into a powder, when added to water it acts as a thickener.
PRESERVATIVES
The preservatives we use for our lotions, creams, cleansers and toners are sodium levulinate from non-GMO corn, and sodium anisate from basil. Levulinate contains the same compound (levulinic acid) that bees use to protect their pollen and nectar. Not only are these effective anti-microbials, but they also have active skin care properties; soothes skin and balances the skin's PH to an ideal level.
Glyceryl Caprylate: Derived from coconuts, it works with sodium levulinate and sodium anisate in our preservative system.
Vegetable Glycerin: A colourless, odourless liquid that derives from non-GMO rapeseed oil. It is soluble in water and acts as a humectant (attracts moisture).
REFLECTOR SPF 30 FACIAL SUN PROTECTION
Zinc Oxide: A naturally occurring powdered mineral used in lotions and creams meant for outdoor use. Zinc Oxide sits on top of the skin scattering, reflecting and absorbing UVA and UVB rays.
Titanium Dioxide: A naturally occurring mineral that works like tiny mirrors to deflect UV rays off of the skin. It has a high refractive index and ability to reflect and scatter light. Titanium Dioxide is both gentle and cooling on the skin.
Aluminum Hydroxide: Used as a skin protectant - coats the titanium dioxide and forms a protective layer without penetrating the skin.
Lauric Acid: Naturally occurring fatty acid found in coconut oil.
Triethoxycaprylylsilane: Used to create a stable coating for zinc oxide.
Tapioca Starch: Derived from the root of the cassava plant and is used to create a smooth, non-oily, light cream.
Olive Leaf Extract and Turmeric are both antioxidant rich botanical extracts that are soothing and rejuvenating to the skin.
EMULSIFIERS
Glyceryl Stearate SE: Fatty acid derived from vegetable oil, produced from glycerin and stearic acid and used as an emulsifier.
Polyglyceryl-6 Distearate: Produced from glycerol and stearic acid and used as an emulsifier.
PRESERVATIVES
Ascorbic Acid (Vitamin C): Used as a preservative and antioxidant.
Benzyl Alcohol, Salicylic Acid and Sorbic Acid: All ECOCERT approved preservatives that work together in Reflector SPF 30 to ensure safe broad spectrum protection.
Potassium Sorbate: The inactive salt of sorbic acid.
Reviews
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5.0Based on 41 Reviews
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I really like the hand soaps & been using it for many years. Hope it can have more options of the soaps to chose, also it can come with refill options instead of wasting so many glass bottles & save for transportation damage risk.
My hands were extremely dry, rough and cracked. My grocery store hand soap was only making it worse. Cocoon Touchy Feely hand soap has left them soft and smooth after every wash. It smells good too. My only criticism is the name. It's way too cutesy for me.
This is such a great soap for people (and kids) with sensitive skin. It smells amazing, the right, light touch of lavender without being overpowering like some lavender items can be. It lathers up great, is in a beautiful bottle and again, great for kids with sensitive skin.
I have purchased your hand soap and several other products and will continue. The only problem I have had is with the pump. I transferred a pump from my last soap purchase. Am I doing something wrong?
Hello Joyce,
Thank you for your review of our hand soap. As for your pump issue, there may be a vaccum in the bottle when you first open it, and the pump sometimes has trouble pulling the product if this is the case. We recommend unscrewing the pump from the bottle, and trying to pump again as this may solve the issue. If you continue to have difficulty, we are always willing to send you a replacement pump for your product if you let us know.
I hope this information is helpful, and you continue to enjoy Cocoon Apothecary products.
Christine
Cocoon Apothecary
LT
05/09/2023
Lisa T.
Canada
Great for those who usually don’t!
My experience was great! We are a family of highly allergic, sensory averting folk! And everyone lovvved this soap!
Smells great, works well, and is gentle and hydrating for my sensitive skin. I have at home in town, my parents a few hours away, and my Aunt just picked some up when she was visiting too. The whole family’s a fan.
I definitely plan on buying more! I took a bit of a risk trying a new soap out (as I am not very adventurous when it comes to new things), but I was pleasantly surprised :))
Love it! I really love the smell and my only concern is that I’m going to run out of it soon. I’ve been very mindful not to use a lot because spending this much for a hand soap feels excessive sometimes. I love it a lot but I also feel guilty for my wallet.
