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Sweet Orange Exfoliating Cleanser

Sweet Orange Exfoliating Cleanser

21 reviews

Regular price $20.00
Regular price Sale price $20.00
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certified natural, vegan, cruelty free, bottle return, made in canada

A dual-action gel cleanser that gently exfoliates and detoxifies using biodegradble jojoba beads paired with sweet orange essential oil — helping smooth texture, brighten dull skin, and leave a fresh, citrus finish.

Why You’ll Love It

  • Effective exfoliation without harshness — uses smooth beads instead of harsh acids to remove dead skin cells and stimulate lymphatic system

  • Brightening citrus scent — sweet orange essential oil provides a fresh, uplifting aroma

  • Deep yet balanced cleanse — removes debris, excess oil, and dull cells while preserving skin moisture

  • Radiant, glowing finish — smooths skin, supports clarity, and enhances your natural glow

  • Natural, clean formula — free of heavy detergents and harsh preservatives

Hero Ingredients & Their Benefits

  • Sweet Orange Essential Oil — helps brighten skin and support clarity

  • Natural Exfoliants— smooth beads remove dulling keratin without scratching

  • Hydrating base (aloe, glycerin, etc.) — ensures skin remains supple and balanced

  • Botanical support extracts — soothing herbs or botanicals to calm potential irritation

Who It’s For

  • Normal, combination, oily, or dullskin types

  • Those who want a daily exfoliating cleanse

  • Users who wear makeup / SPF and need a clean sweep at night

  • Anyone wanting citrus + glow in their skincare routine

FAQ

Q: Will this scratch or irritate my skin?
A: No — the formula uses smooth jojoba beads that won't cause microtears or compromise your skin's barrier. If your skin is reactive, patch test and reduce frequency.

Q: Will it be too strong to use daily?
A: Start with 3–4 times per week. If skin shows no irritation, you may increase frequency. Always monitor and adjust.

Q: Can it help with uneven tone or texture?
A: Yes — over time, gentle exfoliation and citrus actives help reveal smoother, brighter skin.

Q: Is it suitable for sensitive skin?
A: Yes, it's a gentle formula.

Q: Does it foam heavily?
A: It produces a light gel lather — not heavy foam, which matches its gentle profile.

HERO INGREDIENTS

Jojoba Beads Aloe Vera Witch Hazel Hydrosol Sweet Orange Essential Oil

Full Ingredient List

Water, coco glucoside, witch hazel hydrosol, hydrogenated jojoba oil, glycerin, xanthan gum, sweet orange essential oil*, sodium levulinate, sodium anisate, tocopherol, aloe vera leaf powder*, citric acid.
*certified organic

How To Use

Apply to wet skin (face and neck), gently lather. Massage 30–60 seconds (avoid eye area). Rinse thoroughly with lukewarm water. Use 3–4× per week or nightly if your skin tolerates it. Follow with toner, serum, and moisturizer.

Size

100 ml / 3.3 fl oz, 250 ml / 8 fl oz

Aromatic Profile

Bright citrus (sweet orange)

Packaging

Glass bottle with pump. 100 ml size in a paper box.

pH

5

Shipping & Return Policy

  • Free shipping on orders $70+ to Canadian provinces and the U.S.

  • Flat rate shipping of $10 on orders under $70

  • Free local pickup available at our Kitchener HQ

  • Orders ship within 1–3 business days

  • 1 day for orders local to Kitchener, Waterloo, Cambridge, and Guelph
  • Delivery usually takes 2–6 business days in Canada, 5–9 business days in the U.S.

  • Carriers: UPS or Canada Post (PO boxes ship via Canada Post)

  • 30-day return policy on unopened items (refund); gently used products may be exchanged or refunded

Shipping Rates

Destination / Customer Order Total Shipping Cost
Canada & U.S. $70+ Free
Canada &  U.S. Under $70 $10
Local Pickup (Kitchener HQ) Free

Electronic gift cards do not count toward the free shipping threshold.


Order Processing & Tracking

  • Orders ship within 1–3 business days (Monday to Friday).

  • You’ll receive an order confirmation email, followed by a tracking email when your order ships.

  • Choosing Local Pickup? We’ll email you when your order is ready for pickup at our Kitchener HQ.

Note: Seasonal carrier delays may occur, especially during peak periods.


Estimated Delivery Times

  • Kitchener, Waterloo, Cambridge, and Guelph: same day delivery
  • Canada: 2–6 business days after shipment

  • United States: 5–9 business days after shipment

Carriers & PO Boxes

  • Orders ship via Crown Courier (local), UPS or Canada Post.

  • PO boxes ship via Canada Post. Please include a phone number with PO box addresses.

  • If delivery can’t be completed, carriers may redirect the parcel to a secure location or post office.

  • Unclaimed parcels returned to us can be resent for $10.

Customs & Duties (U.S.)

  • U.S. orders may be subject to customs inspection or duties.

  • Duties and taxes are the responsibility of the recipient.

  • Shipping refunds are not issued for customs-related delays.

International Shipping

  • At this time, we only ship within North America.


Damaged or Missing Items

If your order arrives damaged or something is missing:

  1. Take a photo of the parcel and affected items (be careful with glass).

  2. Email hello@cocoonapothecary.com with your order number and photos.

  3. We’ll take care of it right away.


Returns & Exchanges

Our 30-Day Policy

  • Unopened items: Return within 30 days for a full refund.

  • Gently used items: Return within 30 days for an exchange or refund after inspection.

  • After 30 days: All sales are final.

  • Accessories: Final sale.

  • Persephone Eau de Parfum: Final sale (no returns or exchanges).

Original shipping fees are non-refundable. Return shipping is paid by the customer. Please include a tracking number with your return.

How to Start a Return

Before sending anything back, email hello@cocoonapothecary.com with:

  • Your order number

  • The item(s) you’re returning

  • The reason for the return

We’ll reply with next steps. Once we receive and inspect your return, we’ll issue a refund or store credit and send you a confirmation email. Banks may take up to 7 business days to process the refund.


Order Changes & Fraud Prevention

  • Orders can’t be canceled or modified after shipping.

  • If an order appears suspicious, we’ll place it on hold and contact you.

  • If we don’t hear back within 2 business days, the order will be canceled.


Contact Us

Questions or concerns? We’re here to help:
📧 hello@cocoonapothecary.com
📞 (800) 920-0754
📍 72 St. Leger St. Unit 2B, Kitchener, ON
🕘 Mon–Fri 9–5 | Sat 10–4

Bottle Return

At Cocoon Apothecary, we are deeply committed to reducing waste and promoting sustainability. Our Bottle Return Program is designed to give our packaging a second life, minimize environmental impact, and reward you for participating in this eco-friendly initiative. By returning your empty bottles, you help us create a circular system that reduces waste and keeps materials in use for as long as possible.

How the Program Works

1. Return & Earn: For every bottle you return, you’ll receive a $0.75 credit towards your next Cocoon purchase. It’s our way of saying thank you for helping us reduce waste.

2. Where to Return:
- In-Store: Bring your empty bottles to our HQ store or spa in Kitchener, Ontario.
- Retail Partners: You can also return bottles to our retail partners:

Eco Den (Mount Forest)
Holistic Nutrition (Waterloo)
Truth Beauty (Waterloo)

3. Shipping Returns:
If you’re not local, we offer a convenient shipping option. Email us at hello@cocoonapothecary.com to request a shipping label. To reduce our carbon footprint, we ask that you collect a minimum of 10 bottles before sending them back.

What We Do with Returned Bottles

Reuse and Recycle: Bottles that can be cleaned and sterilized are reused, while any packaging that cannot be reused is sent to PACT, an organization that specializes in responsibly recycling cosmetic packaging.

Eco-Friendly Practices: We’re committed to ensuring that all returned packaging is processed in the most sustainable way possible, contributing to a circular economy and minimizing waste.

Why Participate

By participating in our Bottle Return Program, you’re actively contributing to a more sustainable future. Your efforts help us:

- Reduce Waste: Keeping packaging out of landfills and in circulation.
- Lower Our Carbon Footprint: By reusing materials, we reduce the need for new resources and the environmental impact associated with production.
- Support a Greener Planet: Together, we can make a difference by choosing eco-friendly practices.

Join the Movement

Be a part of our commitment to sustainability and take advantage of our Bottle Return Program. Let’s work together to reduce waste, promote recycling, and make skincare that’s as kind to the planet as it is to your skin.

Ready to Get Started?

Return your empty bottles today and receive credit towards your next purchase. For questions or to request a shipping label, contact us at hello@cocoonapothecary.com.

View full details

Reviews

Customer Reviews
4.9 Based on 21 Reviews
5 ★
86% 
18
4 ★
14% 
3
3 ★
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2 ★
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Filter Reviews:
MH
10/28/2023
Meghan H.
Canada Canada

Best exfoliating cleanser!

I absolutely love this product! It is definitely my go to exfoliating cleaner. It has great exfoliating power while still being super gentle on my sensitive skin. The smell is also lovely which is a bonus!

BH
07/26/2023
Brad H.
Canada Canada

Great Stuff

I bought mine at an online pharmacy well.ca, here is that review: except I forgot to mention I ordered two more! Title: Great stuff (user bradleyyyz) Cleanses without that tight dry feeling, smells good enough to eat ( this doesn't mean you do or try), and just feels good to use a more natural product. I'd recommend to anyone.

A Cocoon Apothecary Customer
KP
03/14/2023
Kimberly P.
Canada Canada

Great for oily/combination skin

I love all Cocoon products because I know what is in them and not only are they safe, but also effective. Love this cleanser for my daily face wash.

KW
01/25/2023
Krissy W.
Canada Canada

Pump

I love the product itself but this is the second pump in a row that is clogged from the exfoliant.

KB
01/14/2023
Kim B.
Canada Canada

Love the sweet orange exfoliant cleanser

I love the smell and feel of the product. It’s been great. I have had issues with the pump clogging due to the exfoliant beads. As a result, I have had to unwind the top.

TP
01/14/2023
Tamara P.
Canada Canada

Gentle and Nourishing

I love this exfoliating gel. I have sensetuve skin, and although the product uses orange extract, my skin is left feeling unbothered. It is very gentle, yet gets the job done. I have been using this product for a few years now and can't go bavk to any other. Highly recommend!

PB
07/19/2022
Pat B.
Canada Canada

So gentle so soft

I just love this product. I’ve received several compliments about my skin since including it in my Cocoon Apothecary skin care routine! It’s fantastic.

07/19/2022

Cocoon Apothecary

Skin compliments are the best! We are thrilled this product is working so well for you! Keep it up, clearly it's working.

AL
05/22/2022
Ashley l.
Canada Canada

Love Love Love

This is a great cleanser. Especially for the summer months you feel so clean after but not stripped of natural oils. The jojoba beads that act as an exfoliant are perfect and great for every day use I don’t feel that my skin is over exfoliated or irritated in anyway.

LS
10/07/2021
Laura S.
Canada Canada

So fresh and so clean (clean)

First of all...the SMELL of the sweet orange line is so fresh! I LOVE waking up to this cleanser. The exfoliants are just enough that you get a good scrub, but gentle enough for my sensitive skin. Have I mentioned the smell?!

MS
10/04/2021
Molly S.
Canada Canada

One of three

Essential for clean clear and healthy skin

MK
09/03/2021
Monika K.
Canada Canada

Amazing cleanser for combo/oily skin

I just recently tried this product prior to it I was just using the regular sweet orange cleaning gel. I figured I would try this because of my combination skin. I do tend to get oily at the end of the day. Sometimes I wear makeup, or sunscreen so at the end of the day I like that really deep clean. My skin is sensitive and the beads don't irritate my skin at all. I absolutely love this cleanser the only down side is that it's such a small bottle so it doesn't last me very long.

09/07/2021

Cocoon Apothecary

Hi Monika, thank you for sharing your experience with us. We do offer this exfoliating cleanser in a 250ml if you are looking for a larger size :) so happy you have been enjoying it

JD
08/03/2021
Johanne D.
Canada Canada

Sweet orange exfoliating

My son really likes it - it’s helping with the acne

08/03/2021

Cocoon Apothecary

Yay, we are so happy he likes it and is seeing results!

LS
07/24/2021
Laura S.
Canada Canada

Fresh and Clean

This cleanser is perfect, especially for summer. It has a gentle but effective exfoliating effect. It leaves my skin feeling fresh and ready for my Rosey cheeks cream and oil. The smell of this cleanser is an added bonus but may be my favourite part. It’s so fresh!

07/27/2021

Cocoon Apothecary

Thank you for sharing your love for this product!

A Cocoon Apothecary Customer
KW
06/14/2021
Katja W.
Canada Canada

Another great product

As usual, the product is excellent. I've never been disappointed in anything I've tried.

JS
05/20/2021
Jennifer S.
Canada Canada

Love it

Love the smell and how my skin feels - definitely recommend!

03/29/2021
Anonymous
Canada Canada

Great face wash!

Concentrated, great smelling

TD
03/20/2021
Tracy D.
Canada Canada

Orange you going to try it

So gentle , I use this one a week and use rose for daily. Amazing orange scent. Highly recommend.

LC
02/01/2021
Laura C.
Canada Canada

Great product!

I love this product. I had some challenges with the pump and the team at Cocoon was so quick and accommodating. They've got my business from no on, looking forward to placing another order soon!

SP
11/26/2020
Stephanie P.
Canada Canada

10/10!!

I am obsessed with how gentle this is on my skin, but still exfoliates so well! Also the smell is so delicious!!

AC
11/09/2020
Ashley C.
Canada Canada

So refreshing!

I love the Sweet Orange Exfoliating Gel Cleanser! I have oily skin that is also prone to acne and breakouts. Previously, I was using the non exfoliating orange gel cleaner and while I did really like it, I do think the exfoliating version is better suited for my skin - it really helps clear up my breakouts! It doesn't feel like it's going to exfoliate well, though it honestly does. I've used rougher exfoliating cleansers that feel really gritty on your face and leave your skin kind of red for a bit after (for me at least) and this one does not feel like that at all. AND my skin feels soft and clear after, no more dead and rough skin patches!